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Customer services

The modern pace of life makes a person think about organizing his or her time and space in a more rational manner. Our clients have the opportunity to appreciate the advantages of a holistic approach to sales and after-sales service. Customers coming to Reaton can choose from a wide and diverse range of goods, and they can expect the highest level of service accompanying the process of making a purchase and use of the acquired goods.

Reaton offers the following services to its customers:

  • Consultations by specialists: sales assistants and sales area managers will be glad to answer any questions and to help you make the right choice.
  • Work planning: our employees will come to your home or office to see it personally and take all the required measurements.
  • Project development: you can entrust the management of a home decoration to Reaton. We can also recommend to you the best specialists in Latvia in the field of architecture and interior design.
  • Favourable conditions for design development: design services will cost you 50% less if most decoration materials or interior design items needed for the project are ordered in the Decorum store or in Reaton Architecture and Construction Centre.
  • Personal manager: you can use without cost the services of a personal manager who will be abreast of all the details of your project to provide consultations and assist in choosing goods and processing orders.
  • Assistance in the choice of contractor: given our experience we can recommend builders’ teams capable of performing the required works quickly and to high quality standards.
  • Delivery: if your order exceeds 500 lats it will be delivered to any area in Riga or Latvia free of charge. The cost of delivery for orders below this sum will be 10 lats within Riga and 15 lats outside Riga and in other regions of Latvia.
  • Materials assembly, installation and tile laying: we offer guarantee service of bathroom equipment and we will help solve issues concerning assembly and laying of any other materials bought from us. You can receive more detailed information by phone: +371 294 32 676.
  • Personal order: you can order any item from manufacturers’ collections whose products are available in our trade centres which is not currently in stock.
  • Service infrastructure: in the mc² Interior and Delicatessen Centre at your disposal are a free parking lot, a comfortable café, a currency exchange service offering favourable rates and other services.